Our Terms & Conditions

OVERVIEW.

This website is operated by Smart Vets LLC . Throughout the site, the terms “we”, “us” and “our” refer to Smart Vets LLC . Smart Vets LLC offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “E-Store” and agree to be bound by the following terms and conditions (“Terms of E-Store”, “Terms”), including those additional terms and conditions and policies referenced herein.
Any new features or tools which are added to the current store shall also be subject to the Terms of E-Store. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


ONLINE STORE TERMS.

PERSONAL INFORMATION:Your submission of personal information through the store is governed by our Privacy Policy. 
ORDERS: Free shipping fees will be applied when the cart total is 500 AED -This is the min. order- or above. 
PRICES: Prices for our products are subject to change without notice.
PRODUCTS: Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy. 
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

ACCURACY OF BILLING AND ACCOUNT INFORMATION.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

PAYMENT TERMS: Clinic must pay for all Products in accordance with the payment terms set forth on Smart Vets LLC invoice unless otherwise agreed in writing by Smart Vets LLC 

For more detail, please review our Returns Policy.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS.

We are and shall be under no obligation
(1) to maintain any comments in confidence.
(2) to pay compensation for any comments.
(3) to respond to any comments.

ERRORS, INACCURACIES AND OMISSIONS.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. 

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

GOVERNING LAW.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United Arab Emirates.

CHANGES TO TERMS OF SERVICE.

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

RETURN AND REFUND POLICY.
-UAE laws are applied-
As we are committed to customer satisfaction and high-quality products ..In the event of an error (Incorrect or damaged deliveries.. we will do our best to fix the situation quickly and fairly
Returns or exchanges of any item without the original invoice cannot be accepted.
You can start to contact us for any return at: Hello@smartvetsgt.com - +9 (714) 583-1509

For Consumable products :
Returns or exchanges of any item without the original invoice cannot be accepted.
All products must be postmarked within 7 days from the shipment date 

For Non-Consumables:
It must be in the shipped condition 
Can be returned till 7 days of the shipment date 
Please note: Sale products are FINAL SALE and cannot be returned 


Refunds: 
After receiving the products .. we will inspect the product's condition first, then we will process the refund to show on your credit notes.

 
CONTACT INFORMATION.

Questions about the Terms of Service should be sent to us at: hello@smartvetsgt.com.

Our contact information is posted below:
Smart Vets Group
Hello@smartvetsgt.com
Warehouse 03, Al Warsan - Warehouses District Behind Dubai Textile City, 
+971 58 830 0332 - +9 (714) 583-1509